Kuwait Airways, the national carrier of Kuwait, offers a range of options for passengers needing to cancel or modify their flights. This guide breaks down everything you need to know about their cancellation policy.

✅ 1. 24-Hour Risk-Free Cancellation

Kuwait Airways allows passengers to cancel their flight within 24 hours of booking without any cancellation fee, provided that the booking was made at least seven days before the scheduled departure. This gives travelers a window to review their plans and make adjustments without financial penalty.

? 2. Cancellation Fees After 24 Hours

If you cancel your booking after the initial 24-hour window, the cancellation charges will depend on your ticket type and route. Generally:

For refundable tickets, a cancellation fee is applied, and the remaining balance is refunded.

For non-refundable tickets, the base fare is not refunded, though taxes and airport fees may be partially refunded.

Cancellation charges are typically higher for international routes and business class tickets.

? 3. Refund Policy and Eligibility

Whether you're eligible for a refund depends largely on your fare type and the reason for cancellation:

Refundable tickets: Eligible for partial or full refund minus any applicable fees.

Non-refundable tickets: Not eligible for a refund, except for taxes and fees in some cases.

Involuntary cancellations (e.g., flight cancelled by the airline): You are usually entitled to a full refund or the option to rebook at no additional cost.

Special situations such as medical emergencies or bereavement may be considered for a full refund upon submission of official documents.

? 4. Rebooking and Changing Flights

If you prefer not to cancel but need to change your flight:

Rebooking is allowed, though fare differences may apply.

Change fees may be waived under special circumstances or flexible fare options.

If your flight was cancelled by Kuwait Airways, you can typically rebook without paying a penalty.

Travelers are advised to make changes well in advance to avoid last-minute fees and availability issues.

? 5. How to Cancel or Change Your Kuwait Airways Flight

Online:

Visit the Kuwait Airways official website.

Use the “Manage Booking” section to retrieve your itinerary.

Follow the prompts to cancel or change your flight.

Customer Support:

Call Kuwait Airways’ customer service center.

Provide your booking reference and passenger details to request changes or a cancellation.

At the Airport:

You can also cancel or rebook your flight in person at a Kuwait Airways counter.

? 6. Refund Processing Time

Card payments: Refunds are usually processed within 7 to 10 business days.

Cash or other methods: May take up to 20 business days.
Refunds are issued to the original payment method used during booking.

? Final Tips Before Cancelling

Always check your ticket’s fare rules before purchasing.

If you’re unsure whether your fare is refundable, review the booking confirmation or contact customer service.

Consider travel insurance for added flexibility and protection.

Kuwait Airways aims to provide fair and flexible options for travelers facing changes in their plans. By understanding the kuwait airline's cancellation policy ahead of time, you can avoid unnecessary charges and manage your travel with greater peace of mind.